Shipping policy

Thank you for shopping with AC Movement. We are committed to processing and shipping your order as efficiently as possible.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a confirmation email with tracking information.

Please note: During new drops, promotions, or high-volume periods, processing times may be slightly extended.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times begin once your order has shipped, not when it is placed.

Standard domestic shipping typically arrives within 3–7 business days after shipment (carrier dependent).

Delivery times are estimates and are not guaranteed.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

AC Movement is not responsible for packages delivered to incorrect addresses provided by the customer. If an address error is identified before shipment, please contact us immediately.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, AC Movement is not responsible for carrier delays.

If your package appears lost, please contact the carrier first using your tracking number. If you need additional assistance, contact us and we will do our best to help.