Refund policy
At AC Movement, we want you to feel confident in your purchase. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 30 days of delivery with a 5% restocking fee that applies under the following conditions:
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Items must be unworn
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Items must be unwashed
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Items must be in original condition
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All tags must be intact
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Items must be returned in original packaging when possible
For hygiene reasons, we cannot accept returns on socks that show signs of wear.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Exchanges
We offer exchanges within 30 days of delivery, subject to product availability.
To qualify for an exchange:
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Items must be unworn
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Items must be unwashed
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Tags must be attached
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Items must be in original condition
Customers are responsible for return shipping costs. Once we receive and inspect the returned item, we will ship the replacement.
Please note:
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Exchanges are subject to stock availability.
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Limited-edition or final sale items may not be eligible for exchange.
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We do not offer free return shipping at this time.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos. We will resolve the issue promptly.
Refund Processing
Once your return is received and inspected, you will be notified of approval. Approved refunds will be issued to your original payment method. Please allow several business days for processing depending on your financial institution.